Privacy Policy
Effective date: October 1, 2026
Flood City Advisors (Olin & Associates LLC) (“Flood City Advisors,” “we,” “us”) is an independent insurance agency in Johnstown, Pennsylvania. This policy explains what information we collect through www.floodcityadvisors.com (the “Site”), how we use it, and the choices you have.
Information we collect
- Information you give us when you request an appointment or send a message: your name, phone number, email address, whether you already work with one of our agents (and which one), your preferred office, who referred you (optional), preferred days/times, and any note or message you write.
- Your confirmations: that the contact information is yours and correct, that you are over 18, and that you agree to be contacted as described below.
- Technical information collected automatically by our hosting provider and servers, such as IP address, browser type, pages visited, and the date and time of your visit. We use this to keep the Site running, secure it, and prevent spam and abuse.
Please do not send Social Security numbers, Medicare numbers, bank details, or medical information through the Site’s forms. We will collect what we need to help you securely, in person or by phone.
How we use your information
- To respond to your questions and to schedule and confirm appointments with a Licensed Insurance Agent.
- To contact you by phone, text message, or email about the insurance products you asked about, including Medicare, health, ACA Marketplace, life, and long-term care coverage.
- To keep records of your request and your consent to be contacted, as required by insurance and telemarketing rules.
- To operate, maintain, and protect the Site, including spam and fraud prevention.
Calls, text messages, and email
When you submit a form and agree to the consent statement, you authorize a licensed insurance agent from Flood City Advisors to contact you at the phone number and email you provided, including by calls and text messages that may use automated technology. Your consent is not a condition of enrollment or of buying any product.
- You can opt out of text messages at any time by replying STOP. Message and data rates may apply; message frequency varies.
- You can ask us to stop calling or emailing you by calling 814-419-4280 or emailing floodcityadvisors@gmail.com. We will add you to our internal do-not-call list.
- We do not sell or share your phone number or text-messaging consent with third parties for their own marketing.
How we share information
We do not sell your personal information. We share it only as follows:
- Within our agency, with the Licensed Insurance Agent assigned to help you and the staff who schedule appointments.
- With service providers that help us run the agency and the Site (for example, website hosting, email, and calendar services). They may use it only to provide services to us.
- With insurance companies, only when you ask us to provide a quote, submit an application, or enroll you in a plan.
- When required by law, or to protect the rights, property, or safety of our clients, our agency, or others, including responding to lawful requests from regulators.
Health information
The Site is not designed to collect health information, and we ask that you not submit it through our forms. Any health or enrollment information you provide to an agent during an appointment is handled according to applicable state and federal law and the requirements of the insurance companies we work with.
Cookies and analytics
The Site does not use advertising cookies. Our hosting provider may use essential cookies or logs needed to deliver and secure the Site. If we add analytics in the future, we will update this policy.
How long we keep information
We keep form submissions and consent records for as long as needed to serve you and to meet our legal, regulatory, and recordkeeping obligations, and then delete or de-identify them.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No website or email transmission is completely secure, which is one more reason not to send sensitive identifiers through online forms.
Children
The Site is intended for adults. We do not knowingly collect personal information from anyone under 18 through the Site.
Your choices
You may ask to see, correct, or delete the personal information you submitted through the Site, or withdraw your consent to be contacted, by contacting us using the details below. We may keep certain records where the law requires it.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
Flood City Advisors
Phone: 814-419-4280
Email: floodcityadvisors@gmail.com
- Top Office: 1405 Eisenhower Blvd Suite #101, Johnstown, PA 15904
- Lower Office: 969 Eisenhower Blvd Suite J, Johnstown, PA 15904
